Comfort Assurance Agreement

Regular Maintenance to Keep Your System Efficient & Reliable

When it comes to your home comfort system, getting preventative maintenance should be a no-brainer! It extends the lifespan of your equipment, allows it to run more efficiently, and saves you money both in monthly utility bills and repair costs. This is why at Carolina Copper HVAC, we are proud to offer our Comfort Assurance Agreement, which affords our customers a wide variety of benefits. With this agreement, our Charlotte heating and air conditioning specialists can perform two tune-ups in your home – one before winter to make sure your heater is in optimal condition, and one before summer to ensure you will be cool all season long. In addition to an extensive checklist that covers the cleaning and inspection of your system, you can choose sign either a gold or a silver level agreement, which offers benefits such as priority customer status, discounted repairs, and more.

Getting regular tune-ups will help you:

  • Keep your home as comfortable as it was originally designed
  • Improve efficiency and reduce your energy bills by keeping the equipment running optimally
  • Extend the lifespan of the equipment by 25%
  • Minimize costly repairs by diagnosing problems early

Call us today at to find out more about how we can help you get the most out of your heating and air system! 704-658-6089

Join Carolina Copper HVAC

Our Comfort Assurance Agreement has two levels, gold and silver.

Customers who choose the Gold Level Agreement can expect:

  • Priority customer status
  • 15% discount on repair parts and labor with a one-year repair warranty
  • No diagnostic fee
  • No overtime charge
  • Earns a 2% discount per year for up to a total of 10% off new accessories and equipment
  • Two tune-ups per year

Customers who choose the Silver Level Agreement can expect:

  • Priority customer status
  • 10% discount on repair parts and labor
  • One-year parts and labor repair warranty
  • Two tune-ups per year

Our pricing is as follows:

  • Primary air conditioner: $89 at Gold Level, $75 at Silver Level
  • Each additional A/C unit: $70 each at Gold Level, $60 each at Silver Level
  • Humidifier/Dehumidifier: $20 at Gold Level, $20 at Silver Level
  • Electronic Air Cleaner: $20 at Gold Level, $20 at Silver Level

Why Do You Need to Keep Your Equipment Tuned Up?

North Carolina Alternative Energy Corp., a non-profit organization, examined air conditioning manufacturers’ efficiencies versus the actual efficiencies that resulted after installation.

  • 90% of the units tested exhibited some sort of energy-wasting problem
  • 50% had an improper refrigerant charge
  • 40% failed to meet minimum airflow criterion, 20% were barely inside the range specified by manufacturers
  • A deficiency of only 20% in indoor airflow reduced the efficiency rating by 17%
  • A 15% return air leak from a 120° attic could reduce efficiency by 50%

Texas A&M University discovered that a 23% refrigerant undercharge could result in a 52% efficiency loss.

Florida Solar Energy Center researchers found that by repairing leaking ductwork, cooling energy was reduced by an average of 17.4%.

According to Honeywell, a typical heating pump would lose almost 50% of its efficacy after 20 years, even if a typical “dust stop” filter has been installed. Also in 20 years, a unit’s efficacy could degrade by 50% if it is not properly maintained. This would double the energy cost.

Louisiana State University % Gulf State Utility found that consumers could save $30 per month just by making sure that their air conditioning system is cleaned and serviced regularly. LSU determined that without proper air filtration, over time, airflow can be reduced by 30% and capacity can be reduced by over 12%.

The EPA says that microbial growth accumulates on a wet evaporator coil and acts as an insulator. It reduces heat transfer from the air. As little as 0.05-inch buildup of a sticky, dirty substance on the cooling coil can cut efficiencies up to 32%. This system will operate longer to achieve set temperature, wasting energy and increasing wear and tear on the unit.

Learn more about the Comfort Assurance Agreement by calling us today at 704-658-6089

Why Choose Us?

How We Exceed Expectations

  • 24/7 Emergency Services
  • NATE Certified & EPA Licensed Technicians
  • Free Diagnostics / Free in Home Estimates
  • Direct, Upfront Pricing
  • Friendly, Personalized Service
  • Warranties Available
  • Customer Satisfaction Guarantees
  • Individualized Options to Fit Your Needs
  • Over a Decade of Experience in the HVAC Industry