We charge $78 to come out and diagnose your heating or air issue. However, that fee is waived if you choose to go with our recommended repairs or maintenance task.
We strive to come out the same day you request, however there are times of the year when it gets really busy due to hot summer months or cold winter months. Typically, we are able to get to you within the same week you call us.
On a good day, it can take 20 to 30 minutes to get to the bottom of your heating or air issues. Sometimes, it can take longer if the problem is intermittent or related to weather. Rest assured, we'll figure it out!
Typical summer repairs can range from $150 to $450. If there is a critical component that has failed such as a compressor or coil, the price greatly depends on warranty status. If a critical component is out of warranty, the cost could be as high as $2,000-$3,000. If it is under warranty, it can range from $500-$1,500.
Typical furnace or heat pump repairs can range from $75 to $375. Gas furnaces are built with several safety features that need to be maintained or replaced if failed but typically these are inexpensive. With heat pumps, repairs can be more. This is due to the fact that heat pumps utilize both the outdoor unit and indoor unit to heat your home which means there are a lot more moving parts that can fail. Heat pump repairs can be compared similary to AC repairs.
Filters should be changed every 1 to 3 months. In most cases, it is best to use a low grade MERV (efficiency rating) filter and change them more often as they allow better airflow through the system. As filter efficiencies increase, so does their pressure drop which means the system's fan inside can struggle to circulate air.
Maintenance, maintenance, maintenance! Having a heating and air company come out twice a year to perform an AC and heating tune up is hands down the best way to prevent breakdowns and extend system longevity. The unit outside of your home gets very dirty, even if it doesn't look like it, and can decline in performance greatly. We clean outdoor units from the inside out with chemical coil cleaner. Furnaces also need to be cleaned as they are usually located in dirty areas such as attics or crawlspaces. Most of their components depend on cleanliness and good airflow. A slight buildup of just a fraction of an inch of dirt on heating and air systems can correlate with a 30% drop in efficiency. You can also stay on top of changing your filters and using programmable thermostats to turn off when no one is home for extended periods of time.
Any time your system isn't running like you're used to, it could be time to call us out. Small items such as dirtiness, wires, or starting components all take on strain over the course of a system's life and could just need to be changed. If you see that your thermostat is set lower than your indoor temperature but it's not reaching it, it's definitely time to call. If you see ice on your pipes outside, you should shut the system off and call. If your AC breaker keeps tripping when you turn your system on, that would also warrant a call.
We wear shoe covers on every call and currently wear mask. If it is a large project, we always will vacuum any debris left over and wipe down what we worked on.
The most common AC repair we come across is starting components or refrigerant leaks. These items are the most likely to fail first and can cost anywhere from $250 to $500. For furnaces, the most common repairs we complete are dirty flame sensors or failed starting components. These can cost somewhere around $85 to $260.
Your heating and air system is directly linked to the quality of your home's indoor air. When we say quality, we are talking about the things that make up your air like particulates, pollen, allergens, dust, odors, and bacterial/fungal molecules. Your heating and air system has a powerful fan built into its makeup and eventually all the air in your home travels through it. Filters do a great job of catching large debris before they enter your system but that's about it. To get the best indoor air quality, an air cleaner or purifier is needed to be installed into your system directly so it can clean all the air traveling in and out of your home. With homes being built to be more energy conservative, air inside our homes is more likely to stick around and become stagnate creating poor air qualities. It needs to be cleaned.
Carolina Copper HVAC, LLC
400 Gilead Road, PO 1405, Huntersville, NC 28078
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